Draft privacy policy

Effective date: 05/07/26

At [Business Name] we respect your privacy and are committed to protecting the personal information you share with us through this website.

This Privacy Policy explains what information we collect, how we use it, when we may share it and the choices you have in relation to your information.

By using this website, you agree to the terms of this Privacy Policy.

1. Who we are

This website is operated by:

[Business Name]
Address: [Insert business address]
Email: [Insert contact email]
Phone: [Insert phone number if applicable]

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details above.

2. Information we collect

We may collect the following types of information:

Information you provide directly

  • Your name

  • Your email address

  • Your phone number

  • Your business name

  • Any information you include when submitting a contact form or emailing us

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website or source

Cookies and similar technologies

We may use cookies and similar technologies to help our website function, understand how visitors use the site and improve the user experience.

3. How we use your information

We may use your information to:

  • Respond to enquiries or requests

  • Communicate with you about our services

  • Provide and improve our website

  • Monitor website performance and usage

  • Maintain the security of our website

  • Comply with legal obligations

We will only use personal information where we have a legitimate business reason to do so or where you have chosen to provide it to us.

4. How we share your information

We do not sell your personal information.

We may share your information with trusted third party service providers who help us operate our website or business, such as:

  • Website hosting providers

  • Contact form providers

  • Analytics providers

  • Email service providers

  • Scheduling or booking tools

  • Payment providers, if applicable

We may also disclose information:

  • If required by law

  • To protect our rights or property

  • To investigate fraud, security issues or misuse of the website

  • In connection with a business transfer, merger or sale

5. Third party services

Our website may use third party tools or embedded content. These may collect information in accordance with their own privacy policies.

Examples may include:

  • [Google Analytics]

  • [Squarespace / Wix / WordPress plugins]

  • [Calendly]

  • [Mailchimp or other newsletter tool]

  • [Instagram feed or social embeds]

  • [YouTube or Vimeo embeds]

You should review the privacy policies of any third party services used on the site.

6. Cookies

This website may use cookies and similar technologies to support website functionality and understand visitor behaviour.

These may include:

  • Essential cookies required for the website to work properly

  • Analytics cookies that help us understand how the site is used

  • Third party cookies connected to embedded content or external tools

You can usually control cookies through your browser settings. If the site uses a cookie banner or consent tool, you can also manage your preferences there.

7. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining records and meeting legal, accounting or security requirements.

8. Data security

We take reasonable administrative, technical and physical measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your choices

You may choose not to provide personal information through our website, but this may limit our ability to respond to you or provide certain services.

If you would like to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Ask questions about how your information is used

please contact us at [Insert privacy email].

10. Email communications

If you sign up to receive emails from us, we may use your contact details to send updates, news or marketing communications.

You can opt out at any time by clicking the unsubscribe link in the email or by contacting us directly.

[Delete this section if there is no newsletter or marketing email signup.]

11. Children’s privacy

This website is not intended for children under the age of 13 and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through this website, please contact us and we will take appropriate steps to delete it.

12. Links to other websites

This website may contain links to third party websites. We are not responsible for the privacy practices, content or security of those websites. We encourage you to review their privacy policies before providing any personal information.

13. State specific privacy rights

Depending on where you live, you may have certain privacy rights under applicable state laws.

If required by law, we will honour valid requests relating to access, correction, deletion or other rights available to you under the laws of your state.

To make a request, please contact us at [Insert privacy email].

[Note for client: this section may need expanding if the business actively markets in California or other US states with consumer privacy laws.]

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the ‘Effective date’ at the top of this page. Your continued use of the website after any changes are posted means you accept the updated Privacy Policy.

15. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact:

[Business Name]
Email: [Insert contact email]
Address: [Insert business address]

Notes for the client to complete

Before this goes live, Melissa should confirm:

  • business name and mailing address

  • privacy contact email

  • whether there is a contact form

  • whether the site uses Google Analytics

  • whether there is a newsletter signup

  • whether any booking tool such as Calendly is embedded

  • whether there are video or social embeds

  • whether a cookie banner is in place

  • whether any payments are taken through the site